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FAQ & Information
When Ordering Please Allow 1-2 weeks for your order since everything is done by myself being prep, made, and prepared for shipping and if ordering a custom epoxy cup please allow 2-3 weeks. Thank you for your understanding.
At Lazy Jay Creations, we strive to provide our customers with the best possible shopping experience. Here are some answers to frequently asked questions: SHIPPING & DELIVERY We offer fast and reliable shipping options to ensure you receive your order as soon as possible. Delivery times may vary based on your location and the shipping option you choose at checkout. Not everything will be perfect because everything i sale is handmade. RETURNS & EXCHANGES Once a order is shipped, we are not be responsible for any lost or damaged items, everything is looked over before shipped. We are not responsible for any orders placed incorrectly.
We want you to be completely satisfied with your purchase. If for any reason you are not, please contact us so we can make it right for you. We want you to be completely satisfied with your purchase. Custom orders are not refundable since they are CUSTOM, you will need to make sure all your wording is correct! Please contact us within 7 days of receiving your order to initiate a return or exchange if product is able to be returned or exchanged.. To start a return, email at lazyjaycreations@yahoo.com. ORDER TRACKING We provide real-time updates on the status of your order. Once your order has shipped, you will receive a tracking number via email so you can easily track your package. SECURE ORDERING We take the security of your personal information seriously. Our website is protected by SSL encryption and we never share or sell your information to third parties. PRIVACY POLICY We respect your privacy and are committed to protecting your personal information.
Return/Refund Exchange Policy
We have 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at Lazyjaycreations@yahoo.com Please note that returns will need to be sent to the following address.
If your return is accepted the shipping cost will be taken out of your refunded total and we'll send you a return label via email, as well as instructions on how and where to send your return package. If returns sent back without request first will not be accepted. No returns accepted on any sale items. Can always contact us on return questions at Lazyjaycreations@yahoo.com.
Refunds we will notify you once we've received and inspected your return, and let you know if the refund was accepted or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to prosses and post the refund too. If more than 15 business days have passed since we approved your return, please contact us at
Lazyjaycreation@yahoo.com.
Exchanges, the fastest way to ensure you get what you want is to return the item(s) you have, and once the return is accepted, make a separate purchase for the new item(s).
Terms of Service
Overview this website is operated by Lazy Jay Creations. Throughout the site, the terms "us", "we", and "our" is refers to me Jordan Jay at Lazy Jay Creations. By visiting my site and/or purchasing something for us, you engaged in our "services" and agree to be bound by the following terms and conditions.
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